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Swedish-Speaking Customer Service Representative
Swedish-Speaking Customer Service RepresentativeCross Border Talents • Lund, Sweden
Swedish-Speaking Customer Service Representative

Swedish-Speaking Customer Service Representative

Cross Border Talents • Lund, Sweden
30+ dagar sedan
Jobbeskrivning

Swedish-Speaking Customer Service Representative

Athens, Greece

Start Dates : 19 January 2026 | 2 March 2026

We are currently looking for Swedish-speaking Customer Service Representatives to join an international customer support team based in Athens, Greece . This role supports a fast-growing global e-commerce platform offering a wide variety of products at competitive prices, with a strong focus on customer satisfaction and seamless online shopping experiences.

Your Responsibilities

  • Provide high-quality customer support via phone, email, and chat in Swedish
  • Handle inquiries related to orders, deliveries, returns, and general account support
  • Ensure customer satisfaction by offering clear, accurate, and timely solutions
  • Maintain a professional and customer-oriented approach at all times
  • Work collaboratively with internal teams to resolve escalated cases

Requirements

  • Native or fluent Swedish (C1 / C2 level)
  • Good command of English (B2 minimum)
  • Excellent communication and problem-solving skills
  • Customer-focused mindset and ability to multitask
  • EU passport or valid EU work permit
  • Willingness to relocate to Greece (if not already based there)

    • Relocation Package

  • 2 weeks of hotel accommodation upon arrival
  • Flight ticket provided (within the EU)
  • Airport pickup
  • Real estate agency fee covered

    • Work-from-Home (WAH) Information

  • Relocating candidates : Work-from-home is based in Athens
  • Local candidates : Work-from-home is possible from anywhere in Greece

    • What We Offer

  • Competitive salary with performance-based bonuses
  • Full-time, stable employment contract
  • Paid training and continuous development opportunities
  • International and multicultural work environment
  • Career growth within a global organization

    • How to Apply

    Please send your English CV to :

    amanda.kiss@cbtalents.org

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    SwedishSpeaking Customer Service Representative • Lund, Sweden