Swedish-Speaking Customer Service RepresentativeCross Border Talents • Lund, Sweden

Swedish-Speaking Customer Service Representative

Cross Border Talents • Lund, Sweden

30+ days ago

Job description

Athens, Greece

Start Dates : 19 January 2026 | 2 March 2026

We are currently looking for Swedish-speaking Customer Service Representatives to join an international customer support team based in Athens, Greece . This role supports a fast-growing global e-commerce platform offering a wide variety of products at competitive prices, with a strong focus on customer satisfaction and seamless online shopping experiences.

Your Responsibilities

Provide high-quality customer support via phone, email, and chat in Swedish
Handle inquiries related to orders, deliveries, returns, and general account support
Ensure customer satisfaction by offering clear, accurate, and timely solutions
Maintain a professional and customer-oriented approach at all times
Work collaboratively with internal teams to resolve escalated cases

Requirements

Native or fluent Swedish (C1 / C2 level)

Good command of English (B2 minimum)

Excellent communication and problem-solving skills

Customer-focused mindset and ability to multitask

EU passport or valid EU work permit

Willingness to relocate to Greece (if not already based there)

Relocation Package

2 weeks of hotel accommodation upon arrival

Flight ticket provided (within the EU)

Airport pickup

Real estate agency fee covered

Work-from-Home (WAH) Information

Relocating candidates : Work-from-home is based in Athens

Local candidates : Work-from-home is possible from anywhere in Greece

What We Offer

Competitive salary with performance-based bonuses

Full-time, stable employment contract

Paid training and continuous development opportunities

International and multicultural work environment

Career growth within a global organization

How to Apply

Please send your English CV to :

amanda.kiss@cbtalents.org

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SwedishSpeaking Customer Service Representative • Lund, Sweden

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