Norwegian Speaking - Content Moderation / Customer Service Agent in Malta

Join Next Job Abroad as a Norwegian Speaking Content Moderation / Customer Service Agent in the vibrant iGaming industry in Malta! This exciting position allows you to utilize your language skills and passion for ensuring a safe and engaging online environment for players. As part of our dedicated team, your role will encompass both content moderation and delivering excellent customer service to our Norwegian-speaking clientele.

In this role, you will review user-generated content, ensuring compliance with company policies while also assisting customers with their inquiries and concerns. If you have a keen eye for detail and a strong desire to provide top-notch service while working in a dynamic environment, we want to hear from you! Embrace the opportunity to live and work in beautiful Malta, where you'll enjoy a rich cultural experience.

Responsibilities

• Moderate user-generated content to ensure it meets community guidelines and legal standards.
• Provide customer support via email, chat, and phone to Norwegian -speaking players.
• Address and resolve customer inquiries and issues effectively and efficiently.
• Collaborate with the team to ensure a safe and positive user experience.
• Document and report moderation findings and customer interactions.
• Participate in training and development programs to enhance moderation skills and product knowledge.

Requirements

Benefits