Finnish Customer Support Specialist - Athens

Patrique Mercier Recruitment FR is thrilled to present an exceptional opportunity for a Finnish Customer Support Specialist. This position is based in the vibrant city of Athens, Greece, and is tailored for individuals who are passionate about providing top-notch customer service to Finnish-speaking clients. If you are ready to make a positive impact in the world of customer support, we encourage you to apply!

Responsibilities

• Deliver exceptional customer support to Finnish-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with their inquiries related to products, services, and account management.
• Provide thorough explanations of company offerings and guide customers through the use of our services.
• Effectively resolve customer issues and complaints, ensuring a high level of satisfaction around each interaction.
• Record and document customer interactions in our CRM system for future reference and service improvement.
• Work collaboratively with different teams to enhance the customer experience and streamline service processes.
• Comply with company policies and procedures to deliver quality service consistently.

Requirements

Benefits