Are you fluent in Danish, based in Stockholm, and passionate about delivering exceptional service? Do you enjoy helping people, solving unique requests, and create memorable experiences? If so, we'd love to hear from you.
About Quintessentially
Quintessentially is the world’s leading luxury lifestyle management company, providing bespoke concierge services to discerning Members around the globe. For more than 25 years, we have been creating extraordinary experiences through our global network, trusted partnerships, and uncompromising commitment to exceptional service.
Main Duties
Researching and arranging:
⦁ Travel bookings.
⦁ Restaurant reservations.
⦁ Club and entertainment bookings.
⦁ Health & beauty requests.
⦁ Gift ideas.
⦁ Tickets for sports, theatre, concerts, and more.
⦁ Managing intensive phone and email correspondence.
⦁ Handling all incoming lifestyle and leisure-related requests and inquiries from Members in accordance with the company’s “Golden Rules of Member Assistance.”
⦁ Delivering exceptional, highly personalized service while building long-term relationships with our Members.
What We're Looking For
Requirements
⦁ Fluent in Danish (spoken and written) – required
⦁ Excellent written and spoken English.
⦁ Good working knowledge of Swedish or Norwegian.
⦁ Based in Stockholm, as the role requires regular attendance at our Stockholm office.
⦁ Understanding of luxury lifestyles, client expectations, needs, and preferences.
Personal Qualities
⦁ Warm, friendly, calm, confident, and courteous at all times.
⦁ Able to anticipate client needs and deliver intuitive, highly personalized solutions.
⦁ Self-motivated, proactive, and positive, with a "can-do" attitude.
⦁ An excellent team player who enjoys supporting colleagues.
⦁ Passionate about travel, culture, and unique global experiences.
⦁ Impeccable personal presentation and commitment to exceptional service.
Skills and Ways of Working
⦁ Thrives in a fast-paced environment and sees challenges as opportunities.
⦁ Able to prioritize tasks, meet deadlines, make sound decisions, and communicate effectively under pressure.
⦁ Adapts quickly to new systems and processes.
⦁ Strong relationship-building and networking skills.
The Role
The role is based at our office in central Stockholm. It is primarily phone- and email-based but also includes occasional meetings with clients and partners. A good knowledge of the Scandinavian market is essential.
How to Apply
Please send your CV to:
Roger.Elfner@quintessentially.com
Job Type: Full-time preferred. Part-time may be considered for the right candidate.
Schedule:
Evening shifts
Weekend work may occur
Location:
Applicants must currently reside in Stockholm
Danish-Speaking Lifestyle Manager in Stockholm • Stockholm
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