Transformers Factory IT Site Delivery Manager

Location:

Ludvika Dalarna County Sweden

Job ID:

R0127898

Date Posted:

Company Name:

HITACHI ENERGY SWEDEN AB

Profession (Job Category):

IT Telecom & Internet

Job Schedule:

Full time

Remote:

No

Job Description:

The opportunity

Hitachi Energy Transformers- Business Solutions IT Organization is seeking a Factory IT Site Delivery Manager for Ludvika who will provide overall service delivery to the site to drive value and business growth to the business.

As Site IT Service Delivery Manager (SDM) you are responsible for building and providing specific IT Solutions/Services interfacing the business consulting with the Site BU leads business application owners and IT stakeholders on IT-related topics.

This role is responsible for ensuring all IT infrastructure and applications are delivered to the site as well as management of Ticket Management and Escalations.

The Site IT SDM is the key point of escalation and is accountable for local business relationship management for IT service performance; you are responsible for aggregating demand for new and improved IT services required by the business and ensuring overall business satisfaction with IT services.

In this role you lead site IT professionals managing vendor relationships and ensuring that service delivery processes and procedures are followed to meet the organizations objectives.

How youll make an impact

• Manage and lead the Site IT team ensuring proper staffing skills and organization.
• Act as the main point of contact for IT suppliers and CDC teams on IT-related matters.
• Ensure effective ticket management including triage and escalation processes.
• Provide onsite IT infrastructure support and delivery including project management for IT builds.
• Maintain governance IT security and cybersecurity operations including first response to incidents.
• Gather and manage business requirements and ensure access to necessary applications.
• Oversee IT budget planning cost control and network connectivity including machine integration.
• Coordinate applications vendors and support the development and motivation of team members.

Your background

• Bachelors degree in Computer Science/Engineering or 10 years in Information Systems.
• At least 4 years of experience in an IT management role.
• Strong communication skills in English and good proficiency in Swedish.
• Proven experience (2 years) managing complex global IT projects.
• Background in process management continuous improvement and business process optimization.
• Understanding of manufacturing operations change management and cross-functional collaboration.
• Experience with complex stakeholder environments and strong knowledge of IT policies and end-to-end business processes.
• Familiarity with key tools and methodologies (e.g. MS Office ServiceNow Azure SAP S/4HANA ITIL Lean Six Sigma) and ability to manage IT resources in a multi-shift factory environment.

What we offer

• Collective agreement
• Flexible working time
• Health care and wellness allowance
• Fantastic career possibilities within Hitachi Energy both in Sweden and globally
• Mentor support during onboarding
• Various trainings and education supporting employee development
• A diverse company with over 70 nationalities working in Sweden
• Supplementary compensation for parental leave
• Employee Benefit Portal with thousands of discounts and perks
• Additional benefits may apply to this specific role

More about us

Are you ready for an exciting new challenge Does the above description sound like you Dont delay apply today! Due to summer vacation the screening process will start in the beginning of August

Recruiting Manager David Garcia-Bayon will answer your questions about the position. Union representatives Sveriges Ingenjörer: Håkan Blomquist 46 107-38 31 52; Unionen: Olle Ruzicka 46 107-38 31 44; Ledarna: Frank Hollstedt 46 107-38 70 42. All other questions can be directed to Talent Acquisition Partner Magnus Rönnholm

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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Required Experience:

Manager

Employment Type : Full-Time
Experience: years
Vacancy: 1