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Patrique Mercier Recruitment By Nellie
Danish Speaking Customer Service for Food Delivery Platform -Remote in GreecePatrique Mercier Recruitment By Nellie • SE
Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece

Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece

Patrique Mercier Recruitment By Nellie • SE
30+ dagar sedan
Typ av jobb
  • På distans
  • Quick Apply
Jobbeskrivning

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Danish Speaking Customer Service Representative for a leading Food Delivery Platform, offering a remote position based in Greece. This role is perfect for individuals who are passionate about food and delivering exceptional customer service to Danish-speaking users.


Responsibilities

  • Provide outstanding customer support to Danish-speaking customers via phone, email, and chat regarding their food delivery inquiries and issues.
  • Assist customers with order placements, modifications, cancellations, and resolving any delivery-related concerns.
  • Handle customer complaints professionally and work towards ensuring customer satisfaction.
  • Collaborate with partners and delivery teams to address any issues and enhance the overall user experience.
  • Stay updated on the latest promotions, features, and services of the food delivery platform to provide accurate information.
  • Document all customer interactions accurately and contribute to service improvement initiatives.
  • Foster positive relationships with customers to encourage loyalty and repeat business.

Requirements

  • Fluency in Danish and English, both written and spoken.
  • Experience in customer service, preferably in the food or tech sector.
  • Strong communication and interpersonal skills.
  • Ability to handle sensitive information and manage customer expectations effectively.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented with excellent organizational skills.
  • A passion for food and a proactive approach to customer service.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks
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Danish Speaking Customer Service for Food Delivery Platform -Remote in Greece • SE

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