Swedish Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment FR is thrilled to announce an opening for a Swedish Speaking Live Chat Gaming Advisor. This role suits individuals who are passionate about gaming and dedicated to providing exceptional customer service through engaging interactions.

Responsibilities

• Assist Swedish-speaking customers via live chat, ensuring timely and professional responses.
• Resolve inquiries regarding gaming accounts, promotions, and game functionality efficiently.
• Inform customers about new games, features, and ongoing promotional activities.
• Maintain accurate documentation of customer interactions in the CRM system for follow-up purposes.
• Collaborate with the team to enhance customer service quality and overall satisfaction.
• Gather and relay customer feedback to support service improvement initiatives.
• Stay informed on the latest industry trends and company updates to deliver accurate support.

Requirements

• Fluency in Swedish and English, both written and verbal.
• Preferred experience in customer service or the gaming industry.
• A genuine passion for online gaming and knowledge of various gaming platforms.
• Excellent communication skills with a friendly and approachable attitude.
• Proficiency in using live chat tools and familiarity with customer relationship management software.
• Strong problem-solving skills and the ability to handle high-pressure situations.
• Willingness to work flexible hours, including evenings and weekends as necessary.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...