Customer Service Representatives Jobs in Sweden

The Offer

• Join a market leader within Apparel & Sporting Goods
• Opportunity within a company with a solid track record of performance
• Flexible working options

The Job

As an International Customer Experience Agent, your primary responsibility is to handle international customer inquiries, resolve issues promptly, and assist with E-Commerce translation tasks. You will play a crucial role in delivering excellent customer service and ensuring a seamless multilingual experience for customers.

1. Answering 80+ Tickets Daily :

2. Completing E-Commerce Translation Tasks :

3. Communicating Escalations and Issues with Management :

The Profile

Qualifications & Experience :

Technical Skills

Soft Skills

1. Team Collaboration :

Demonstrate strong teamwork abilities, working effectively with colleagues to achieve common goals.

Communicate clearly and effectively, both verbally and in writing.

2. Attitude and Reliability :

Maintain a positive attitude and approach to problem-solving.

Exhibit high reliability and dependability, consistently meeting deadlines and expectations.

3. Organizational Skills :

Be highly organized, able to multitask, and demonstrate a strong commitment to customer satisfaction.

4. Independent Work :

Ability to work independently and as part of a team in a fast-paced environment, managing multiple tasks simultaneously.

The Employer

Our client crafts products made to last a lifetime through with simple, functional designs ready for anything and everything.