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Customer Service Officer Jobs in Sweden

Last updated: 1 day ago
International Customer Service Agent

International Customer Service Agent

SnaphuntSweden
Join a market leader within Apparel & Sporting Goods.Opportunity within a company with a solid track record of performance. As an International Customer Experience Agent, your primary responsibility...Show moreLast updated: 2 days ago
Swedish Speaker Customer Service Representative(generous relocation package)

Swedish Speaker Customer Service Representative(generous relocation package)

DailyStaffWorks EuropeSE
Remote
Full-time
Quick Apply
Do you follow all the latest developments in technology and gadgets? Do you have excellent communication skills in Swedish? This is your chance to work as a customer representative for one of the B...Show moreLast updated: 9 days ago
HSE Officer / Specjalista ds. BHP

HSE Officer / Specjalista ds. BHP

M4Wind Nowicki Petters Sp. k.Szwecja
Conduct quality control and ensure world class safety culture.Responsible for incident reporting, investigation and implementation of corrective actions. Performng site induction for all site person...Show moreLast updated: 6 days ago
Customer Support (Swedish Speaker)

Customer Support (Swedish Speaker)

Job SquadSweden
Full-time
The first office in Malta opened its doors in 2008, and it has various locations in different countries.In Malta, you will meet approximately 250 international colleagues from various departments.T...Show moreLast updated: 30+ days ago
Job in Germany : IT Security Officer (m / f / d)

Job in Germany : IT Security Officer (m / f / d)

Rhein-Erft-Kreissweden
We are looking for the next possible date in the Office of Human Resources Management and Organization for a.IT Security Officer / IT Security Officer (m / f / d). Rhein-Erft-Kreis is a district with 10...Show moreLast updated: 30+ days ago
  • Promoted
Job in Germany : IT Database Administrator (f / m / d)

Job in Germany : IT Database Administrator (f / m / d)

Rhein-Sieg-Verkehrsgesellschaft mbHsweden
IT Database Administrator (f / m / d).The RSVG group of companies comprises Rhein-Sieg-Verkehrsgesellschaft mbH (RSVG) and its two subsidiaries, Bus- und Bahn-Verkehrsgesellschaft mbH des Rhein-Sieg-Kr...Show moreLast updated: 30+ days ago
Customer Service Specialist

Customer Service Specialist

AhlstromSweden
We looking for a Customer Service Specialist.The position is located at Ahlstrom´s unit in Billingsfors.Access is desired as soon as possible, which means that selection takes place continuously an...Show moreLast updated: 30+ days ago
EHS Officer

EHS Officer

InstrotecSweden, Sweden
Instrotec is an indigenous contractor providing electrical & instrumentation project support whilst specialising in turnkey packages for the design, supply and installation through to commissioning...Show moreLast updated: 30+ days ago
Online Company Manager

Online Company Manager

Corporate Officer AgencySweden
We are a boutique recruitment agency that recruits selective personnel to act as nominee directors and shareholders.Nominee directors and shareholders are required by international c...Show moreLast updated: 1 day ago
Service and Breakdown Engineer

Service and Breakdown Engineer

Skilled CareersSE
SEK 1,000.00 hourly
Permanent
PERMANENT ROLE – VAN / FUEL SUPPLIED – PENSION, HOLIDAY, BENEFITS – LOCAL WORK .Domestic Gas Engineer required for service and breakdown role covering a different patches around the SE postcode.This ...Show moreLast updated: 30+ days ago
HSE Officer / Specjalista ds. BHP

HSE Officer / Specjalista ds. BHP

M4WIND NOWICKI PETTERS SPÓŁKA KOMANDYTOWASweden, Szwecja, Szwecja
Conduct quality control and ensure world class safety culture.Responsible for incident reporting, investigation and implementation of corrective actions. Performng site induction for all site person...Show moreLast updated: 30+ days ago
Field Service Manager

Field Service Manager

Thermo Fisher ScientificSweden
Remote
Full-time
Direct the activities of a dedicated team of service employees within the assigned area of responsibility.Show moreLast updated: 30+ days ago
Field Service Engineer

Field Service Engineer

La Fosse AssociatesSweden
Job role : Field Service Engineer.Languages : Swedish and English is a Must.Experience / Skill details (in years) : .Mandatory skill required : Deliver Field Services Transition Projects and Programs in ...Show moreLast updated: 30+ days ago
Non-Type Rated First Officer - Stockholm

Non-Type Rated First Officer - Stockholm

AirsideSweden
Permanent
Non-Type Rated CRJ First Officer.Are you ready to take your career to new heights? CityJet, a leading member of the expansive SARA Group, is looking for skilled pilots to join our dynamic team.As p...Show moreLast updated: 30+ days ago
Financial Officer Required in Sweden New

Financial Officer Required in Sweden New

Skills ProvisionSweden
Skills Provision is searching for a Financial Officer for a company in Sweden.The successful candidate will be responsible for preserving the assets and financial stability of the company through e...Show moreLast updated: 30+ days ago
International Customer Service Agent

International Customer Service Agent

The RidgeSweden
Ridge crafts products made to last a lifetime through with simple, functional designs ready for anything and everything.Our materials are chosen with care and a thoughtful connection to the insight...Show moreLast updated: 2 days ago
Transaction Review Analyst

Transaction Review Analyst

Ria Money TransferSweden
Full-time
Ria is looking for a Transaction Review Analyst for our Compliance Department at our local office in Stockholm, Sweden.This position will play a key role in providing overall support to the Transac...Show moreLast updated: 30+ days ago
Dutch Customer Service Associate for bol.com - Remote all over Greece

Dutch Customer Service Associate for bol.com - Remote all over Greece

SpeakitSweden
Remote
SVGs not supported by this browser.Do you love communicating with people and provide them with solutions?.Dutch Customer Service Associates. Netherlands that offers general merchandising products in...Show moreLast updated: 30+ days ago
Local Safety Officer / Medical Information Specialist (freelance role)

Local Safety Officer / Medical Information Specialist (freelance role)

BiomapasSE
Remote
Quick Apply
Freelance opportunity in Nordics! Join our global team as a Local Safety Officer and Medical Information Specialist in Nordics (Sweden, Norway or Denmark). Local Safety Officer and Medical Informati...Show moreLast updated: 29 days ago
Chief Financial Officer (CFO)

Chief Financial Officer (CFO)

SRG NetworkSweden
Permanent
Chief Financial Officer (CFO) | AAA Development | Sweden | Competitive Salary Package.Working closely with the CEO and management team, the. Your skill in balancing a strong commercial acumen with a...Show moreLast updated: 30+ days ago
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International Customer Service Agent

International Customer Service Agent

SnaphuntSweden
2 days ago
Job description

The Offer

  • Join a market leader within Apparel & Sporting Goods
  • Opportunity within a company with a solid track record of performance
  • Flexible working options

The Job

As an International Customer Experience Agent, your primary responsibility is to handle international customer inquiries, resolve issues promptly, and assist with E-Commerce translation tasks. You will play a crucial role in delivering excellent customer service and ensuring a seamless multilingual experience for customers.

1. Answering 80+ Tickets Daily :

  • Efficient Ticket Management : Respond to a minimum of 80 tickets daily, on non-translation days; addressing customer inquiries, concerns, and issues across international markets.
  • Timely Resolution : Resolve tickets in a timely manner, ensuring high quality and accurate responses to maintain customer satisfaction.
  • Documentation : Document ticket interactions, resolutions, and feedback for reference and analysis.
  • 2. Completing E-Commerce Translation Tasks :

  • Website Translation : Translate E-Commerce web pages, product descriptions, and promotional materials into English, French, and German using translation tools.
  • Accuracy and Consistency : Ensure translated content is accurate, culturally relevant, and consistent with brand messaging and guidelines.
  • Collaboration : Coordinate with cross-functional teams, including marketing and localization, to ensure seamless integration of translated content on the E-Commerce platform, such as Shopify.
  • 3. Communicating Escalations and Issues with Management :

  • Escalation Management : Communicate escalated customer issues, trends, and challenges to management promptly, providing insights and recommendations for resolution.
  • Issue Resolution : Collaborate with management to address complex customer escalations and issues, ensuring swift and effective resolution to maintain customer trust and loyalty.
  • The Profile

    Qualifications & Experience :

  • Proven experience in Customer Experience (CX) service, preferably in an e-commerce setting.
  • Previous experience in e-commerce customer support is a plus, helping to understand customer needs and product-related inquiries.
  • Experience with contract remote work, demonstrating the ability to work independently and manage time effectively.
  • Fluent in English, both written and spoken, with excellent grammar and communication skills.
  • Technical Skills

  • Proficiency in Notion for project management, task organization, collaboration, and documentation.
  • Proficiency in Slack for effective communication, collaboration, and team coordination, including channel management, file sharing, and real-time messaging.
  • Proficiency in GSuite for productivity, document management, and collaboration, including Gmail, Google Drive, Google Docs, Sheets, and Slides.
  • Familiarity with Loom for creating and sharing video content, including screen recordings, tutorials, and presentations, to enhance communication and training within teams.
  • Experience with customer support through a CRM system (e.g., Zendesk, Salesforce).
  • Familiarity with Shopify for order management and customer inquiries. 7. Proficiency translation tools to accurately translate E Commerce content into multiple languages, maintaining consistency and quality.
  • Soft Skills

    1. Team Collaboration :

    Demonstrate strong teamwork abilities, working effectively with colleagues to achieve common goals.

    Communicate clearly and effectively, both verbally and in writing.

    2. Attitude and Reliability :

    Maintain a positive attitude and approach to problem-solving.

    Exhibit high reliability and dependability, consistently meeting deadlines and expectations.

    3. Organizational Skills :

    Be highly organized, able to multitask, and demonstrate a strong commitment to customer satisfaction.

    4. Independent Work :

    Ability to work independently and as part of a team in a fast-paced environment, managing multiple tasks simultaneously.

    The Employer

    Our client crafts products made to last a lifetime through with simple, functional designs ready for anything and everything.