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Norsk kundeservicejobber i Hellas - Miele Customer Service

Norsk kundeservicejobber i Hellas - Miele Customer Service

TeleperformanceSollentuna, SE
30+ dagar sedan
Jobbeskrivning

Are you driven by a constant need for improvement? Do you speak Norwegian fluently? Join our customer service team for Miele!

By joining forces with Miele , the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “ Immer Besser” ; always better.

As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team – fluent in Norwegian – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.

If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece !

Some of your daily tasks :

  • Communicating through various channels (e-mail, chat & phone) to address product or service issues.
  • Advising customers on the proper use of their electric appliances.
  • Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.
  • Expediting corrections and / or adjustments; following up to ensure resolution.
  • Assisting with the processing of refunds or exchanges.
  • Arranging the placement of orders.

We’ll love it if you have :

  • High level of fluency in Norwegian
  • Good communication skills in English
  • Customer support / troubleshooting experience will be appreciated
  • Familiarity with the brand is preferred
  • Strong verbal and written communication skills utilizing active listening
  • Experience within the household appliance / commercial equipment industry is a plus
  • Comfortable with the use of basic technology tools
  • A positive, can-do attitude that shines through every interaction
  • What we offer :

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation,  support with the house searching process (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Refer-A-Friend : Bring your friends and receive great bonuses!
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth &   development opportunities
  • Special event s  as well as   community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a   Great Place to Work -Certified Company  that fosters diversity, offering   equal opportunities   to all, regardless of gender, ethnicity, religion, culture, or age
  • At Teleperformance Greece , we take pride in the commitment to our values : equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 110+ nationalities is what makes us what we are : the unquestionable leader in our field.

    Thinking about relocating and wondering about cost of living in Greece?

    Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is among the lowest in Europe,  according to Greek authorities and the EURES network . No wonder Greece is a popular destination for tourists and expats alike.

    Join Teleperformance and build a career within one of the safest (and most fun!) work environments in Greece . We want you to work with us; not for us. Can’t wait to meet you!

    Find out more!

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