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Norsk kundeservicejobber i Hellas - Miele Customer Service

TeleperformanceSollentuna, SE

30+ days ago

Job description

Are you driven by a constant need for improvement? Do you speak Norwegian fluently? Join our customer service team for Miele!

By joining forces with Miele , the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto “ Immer Besser” ; always better.

As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team – fluent in Norwegian – who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion.

If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece !

Some of your daily tasks :

Communicating through various channels (e-mail, chat & phone) to address product or service issues.
Advising customers on the proper use of their electric appliances.
Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.
Expediting corrections and / or adjustments; following up to ensure resolution.
Assisting with the processing of refunds or exchanges.
Arranging the placement of orders.

We’ll love it if you have :

High level of fluency in Norwegian

Good communication skills in English

Customer support / troubleshooting experience will be appreciated

Familiarity with the brand is preferred

Strong verbal and written communication skills utilizing active listening

Experience within the household appliance / commercial equipment industry is a plus

Comfortable with the use of basic technology tools

A positive, can-do attitude that shines through every interaction

What we offer :

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)

Competitive monthly salary + 2 extra salaries per year

Refer-A-Friend : Bring your friends and receive great bonuses!

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special event s as well as community & social responsibility initiatives

Free online Greek language courses

State of the art premises, providing a great working environment with relaxing break areas

The opportunity to work for a Great Place to Work -Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age

At TP in Greece , we take pride in the commitment to our values : equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 110+ nationalities is what makes us what we are : the unquestionable leader in our field.

Join TP and build a career within one of the safest (and most fun!) work environments in Greece . We want you to work with us; not for us. Can’t wait to meet you!

Find out more!

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kundeservicemedarbeider, kundesenter, kundeservice, arbeid hjemmefra, sommerjobb, kundeservice, administrasjon, administrativ assistent, call center, contact center, customer support, customer care, client service