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Account Director
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Insight Enterprises, Inc.SEInsight Enterprises, Inc. is a Fortune 500 Solutions Integrator helping organizations accelerate transformation by unlocking the power of people and technology. We architect, build and manage solutions for complex IT environments to deliver outcomes that contribute to our clients’ success. Our portfolio of digital transformation services includes deep expertise in cloud, data, AI, cybersecurity and intelligent edge. These services, augmented by Insight’s longstanding relationships with 6,000+ technology partners across the globe, enable us to deliver the right technical solutions quickly and effectively. We’re rated as a Great Place to Work, a Forbes Best Employer for Diversity and a Forbes World’s Top Female-Friendly Company.
The Senior Account Executive is an experienced account owner, adept at building relationships with C-suite clients, driving solution sales, and managing integrated teams to advance the full insight portfolio in large corporates and enterprises across both single-geo and multi-geo regions. In this role, the Senior Account Executive works strategically with clients, orchestrating key stakeholders and leading integrated account teams to help clients transform their businesses.
Key Duties and Responsibilities :
Solution Sales Growth & Strategic Account Planning
Drive the sales of integrated solutions across Strategic / Growth clients, leveraging the full insight portfolio to meet client needs and achieve sales targets, identifying opportunities for growth and expansion to proactively cross-sell / up-sell Insight’s solutions and or services, maximising margin and win rates.
Develop strategic account plans that connect client (business) pain points with sales opportunities to influence the client buying vision
Develop and maintain a strong sales pipeline to support the accurate presentation of sales forecasts and the overachievement of revenue and profit-based goals.
Drive annual pipeline growth across accounts through identifying opportunities for growth and expansion to proactively cross-sell / up-sell Insight’s solutions and or services, maximising margin and win rates.
Create and own the annual business plan for an agreed portfolio of high-profile client accounts and ensure those plans tightly align to the strategic ambition of Insight and articulate the pathway to success in overachieving agreed goals.
Develop and maintain multi-year, strategic client account plans in collaboration with client stakeholders and ensure those plans align to corporate strategies, define mutual goals and outcomes and set out the story for success. Also, remain accountable for the delivery of results.
Client Relationships & Stakeholder Management :
Develop deep relationships with c-suite executives within client organizations, bringing in Insight expertise as needed to enhance client satisfaction.
Be deeply engrained within the client to understand their priorities, pain points and long-term strategic goals, proactively identifying synergies between Insight and the client to grow sales opportunities.
Lead Integrated Account Teams through orchestrating internal stakeholders to ensure client needs are met, enabling the proactive identification of strategic solution opportunities the client has not yet realised.
Collaborate with teammates, and the senior leadership team, to keep them apprised of key opportunities, potential risks and or other matters which may impact business.
Commercial Acumen :
Be a ‘thought leader’ and challenges the clients status quo by leveraging deep insights of their business strategy, business model and industry as well as their desired outcomes to tailor propositions and secure the provision of IT services into their business longer-term.
Financially savvy and able to use knowledge of key finance terms such as CapEx, OpEx, EBITDA, SG&A to drive long term commercial decisions and influence and position compelling business cases.
Sales Methodology and CRM :
Utilise internal CRM systems to produce timely and accurate forecast and pipeline data
Ensure all sales opportunities are executed in accordance to our sales methodology, proactively undertaking relevant training and coaching when knowledge gaps are identified.
Proactively engage with the deal governance process, taking on board feedback as required to refine sales opportunities.
Professional Development
Continuously improve knowledge and sales skills through training and professional development opportunities.
This list is not exhaustive, and teammates will be required to undertake additional responsibilities reasonably requested by their manager.