Head of Operations (Ecommerce DTC)

This role is central to the company . Operations is the backbone of our business, and you will be the person ensuring everything runs smoothly across teams, markets, and functions.

The role

As Head of Operations, you will own the operational engine of the company. You will translate strategy into execution, align teams, build scalable systems, and ensure accountability across the business.

You will work closely with the Founder and leadership team to ensure the company operates with clarity, speed, and discipline as it scales.

What you’ll be responsible for

• Full ownership of daily operations across the business
• Building and maintaining scalable systems, processes, and workflows
• Ensuring cross-functional alignment between Operations, Growth, Marketing, Supply Chain, and Customer Support
• Turning strategic priorities into clear execution plans
• Creating structure, accountability, and operational clarity across teams

Day-to-day responsibilities

Key tasks

What success looks like in the first 6 months

Who you’ll work closely with

Founders, Marketing Team, Finance, Customer Support, Supply Chain partners, and external agencies.

Requirements (must-have)

Tools & platforms

Compensation & growth